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Work health and safety

Destination NSW is committed to ensuring the active participation of all employees in Workplace Health and Safety (WHS) matters and continues to ensure everyone has a safe and healthy workplace. The active WHS committee continues to promote and educate employees in the identification and management of WHS. There were no compensation cases or lost time injuries recorded in the 2023-2024 financial year.

Destination NSW has a strong commitment to providing employees with practical WHS advice. The Employee Assistance Program continues to be available for staff to provide support with strategies that improve health and wellbeing and in the management of challenging situations.

To ensure effective management of WHS, a new WHS and wellbeing strategy has been implemented. Destination NSW also has physical and mental first-aiders available.

In consultation with the WHS Committee, WHS targets and actions for 2023-2024 have been developed. Destination NSW is currently implementing various initiatives approved as part of WHS targets for this period.

  • Focus areas include:
  • Reducing WHS incidents
  • Delivery of actions under WHS Implementation Plan
  • Increasing employee awareness of WHS policies, procedures and best practices
  • Increasing the number of tools available to staff such as templates, intranet and checklists
  • Updating exit procedures to ensure all vacant WHS roles are filled internally, including Fire Wardens, First Aid Officers and Mental Health First Aid officers (post MHFA training).

Disability inclusion

Destination NSW is committed to providing an accessible and inclusive workplace and supports the employment of individuals with a disability. Destination NSW will continue to plan and implement inclusive events for people living with a disability through accessible events and experiences, including Vivid Sydney.

Destination NSW has undertaken a diversity and inclusion survey and will develop a Diversity and Inclusion Action Plan following these results. This will be undertaken in consultation with Destination NSW staff.

Workforce diversity

Destination NSW recognises that diverse workforces are more innovative, productive and increase high-quality outcomes. We will continue to support employees to acknowledge and celebrate diversity with involvement in NAIDOC week, LGBTQIA+ celebrations, charity fundraisers, and promote behaviour in-line with the Destination NSW values of excellence, collaboration, respect, agility, passion and ownership.

Multicultural initiatives

Destination NSW encourages staff to celebrate diversity and continues to advocate for the values of a multicultural society by showing respect and being inclusive of diverse backgrounds, experiences and perspectives.

Destination NSW continues to follow the NSW Government guidelines regarding culturally and linguistically diverse communities and provides customised translations of its Sydney.com website in key community and visitor languages, such as Simplified Chinese, Mandarin, Japanese, Korean and German.

Destination NSW will continue to explore opportunities to develop programs, initiatives and events that help people from culturally diverse communities achieve high social and economic participation. Destination NSW celebrates and encourages staff to participate in events such as Harmony Day, National Reconciliation Week and NAIDOC Week.

Modern slavery

NSW Government agencies are required to take reasonable steps to ensure that the goods and services they procure are not the product of modern slavery. Destination NSW has a clause in its request for quotation/tender documents to respective applicants making them aware of complying with Modern Slavery legislation in NSW and Australia.

Destination NSW’s contracts of engagement also request goods and services suppliers to warrant contractually to Destination NSW that they will adhere to Modern Slavery legislation.

Destination NSW also undertakes due diligence of goods and services suppliers, including Australian Business Number register checks, court listing and judgment checks, and financial checks. Goods and services suppliers to Destination NSW must also comply with a code of conduct and all relevant laws.

Destination NSW states no significant issues have been identified by the Anti-Slavery Commissioner during FY23-24 concerning the operations of Destination NSW.

Destination NSW monitors Modern Slavery legislation via its Legislative Compliance register.

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